Frequently Asked Questions


Contact us today for a free, no-obligation estimate and honest recommendations tailored to your property. We'll answer your questions, assess your trees, and provide a professional service.

Tree Removal

  • How do I know if a tree needs to be removed vs. just trimmed? 

    Signs a tree may need removal include: significant trunk damage or splitting, large dead branches throughout the canopy, fungus or mushrooms growing at the base (a sign of root or trunk decay), a lean that has developed suddenly, or a tree that's dead or dying. We provide free on-site assessments and will always recommend the least invasive option that keeps your property safe. 

  • Do I need a permit to remove a tree in Minneapolis or St. Paul? 

    It depends on the city, the tree species, and whether it's a boulevard (city-owned) tree or on private property. Minneapolis and St. Paul both have regulations around removing healthy trees, especially larger diameter trees and boulevard trees, and there are additional rules if the tree is a designated "significant" or "heritage" tree. We're familiar with local ordinances across the Twin Cities metro and can advise you on permitting or handle it on your behalf. 

  • Can you remove a tree that's touching my house or garage?

    Yes, this is one of our specialties. We use techniques like sectional (piece-by-piece) removal with rigging to safely take down trees in tight spaces near structures, without causing additional damage.

  • What happens to the tree after it's removed? 

    We remove all debris and haul it off-site unless you'd like to keep the wood for firewood. Logs can typically be left on request. Stump removal or grinding is available as an add-on service if you'd like the stump gone as well. 

  • Do you remove the stump too, or is that separate? 

    Stump grinding is typically a separate line item from tree removal, since not everyone wants it done. We're happy to quote both together so there are no surprises.

  • Is it better to remove a dead or dying tree in fall/winter or should I wait? 

    Dead and hazardous trees should be removed as soon as reasonably possible regardless of season — a dead tree doesn't become safer by waiting, and Minnesota winter winds and ice loading are actually a common cause of dead-tree failure. For non-hazardous removals, winter can sometimes offer easier access (frozen, stable ground) and lower rates. 

  • How much does tree removal cost? 

    Cost depends on tree size, species, condition, proximity to structures or power lines, and accessibility. We provide free, no-obligation on-site estimates so you get an accurate number for your specific situation. 

  • Are you licensed and insured? 

    Yes. We carry full liability and workers' compensation insurance, which protects your property and you as the homeowner. Always ask any tree service for proof of insurance before work begins — this is especially important after storms, when unlicensed "storm chaser" crews sometimes go door to door.


    Different cities require tree licenses. Central MN Tree Service complies with all city license requirements.

  • Do you clean up all the debris, or do I need to arrange that separately? 

    Full cleanup and debris haul-away is included in our tree removal and trimming services unless you request otherwise (for example, if you want to keep wood for firewood).

  • Do you work with property management companies or businesses? 

    Yes, we work with both residential homeowners and commercial/business properties, including property management companies, HOAs, and municipalities, particularly for storm response and larger-scale tree maintenance contracts.

Tree Trimming & Pruning

  • How often should trees be trimmed?

    Most mature shade trees benefit from pruning every 3–5 years. Younger trees may need more frequent, lighter pruning to establish good structure. Fruit trees and trees near power lines or structures often need more frequent attention. 

  • Is there a best time of year to trim trees in Minnesota? 

    Late winter (dormant season) is generally ideal for most deciduous trees, since it's easier to see branch structure and there's lower risk of disease transmission. However, dead, damaged, or hazardous branches should be addressed immediately regardless of season. Oak trees have a specific window (roughly April–July) to avoid, due to oak wilt risk — we time oak pruning carefully around this.

  • What is oak wilt, and why does it matter for pruning timing? 

    Oak wilt is a fungal disease that has significantly impacted oak trees across the Twin Cities and Minnesota, and it's spread in part by sap-feeding beetles that are most active in spring and early summer. Pruning oaks during this window creates fresh wounds that can attract these beetles. We avoid pruning oaks between April and July unless it's an emergency, and we always seal fresh wounds when working on oaks during higher-risk periods.

  • Can trimming help prevent storm damage? 

    Yes — this is a big part of what we do. Removing dead, weak, or crossing branches, thinning dense canopies to reduce wind resistance, and correcting structural issues (like included bark or codominant stems) all reduce the likelihood of storm-related breakage. A proactive trim before storm season is one of the best investments you can make in your property.

  • Do you trim branches near power lines? 

    We can trim branches that are near, but not touching or directly threatening, power lines. If branches are actually in contact with utility lines, that work must be done by the utility company or their contracted line-clearance crew — we'll help you identify when that's the case and can help coordinate. 

  • Will trimming hurt or kill my tree?

     Proper pruning, done correctly and at the right time of year, is healthy for trees and won't harm them. Over-pruning ("topping") or improper cuts can seriously damage a tree's health and structure — this is something we specifically avoid, following ANSI A300 pruning standards. 

Storm Damage & Emergency Tree Service

  • A tree fell on my property (or is leaning dangerously) — what should I do first?

    Get everyone away from the tree and any downed power lines, and call us right away. If a tree is touching a power line, don't approach it — call Xcel Energy or your local utility immediately, then call us. We offer emergency response throughout the Twin Cities metro for storm-damaged trees, and we'll assess whether the situation is stable enough to wait or needs immediate action. 

  • Do you offer 24/7 emergency storm response? 

    Yes, we offer emergency storm services due to straight-line winds, ice storms, and summer thunderstorms.  We prioritize emergency calls involving trees on homes, vehicles, driveways, or power lines. 

  • Is a leaning tree always an emergency?

    Not always, but it should always be evaluated. A tree that has recently started leaning, especially after a storm, may have compromised or broken roots even if it looks structurally fine above ground. We recommend a professional assessment rather than waiting to see what happens. We offer free estimates so give us a call to assess your situation.

  • Will my homeowner's insurance cover storm-damaged tree removal? 

    In most cases, if a tree falls on an insured structure (your home, garage, fence) or blocks a driveway, your homeowner's policy will cover removal, at least in part. If a tree falls in your yard without damaging anything, it's often not covered. We provide detailed, itemized estimates and documentation (photos, written scope of work) that you can submit directly to your insurance adjuster, and we're happy to work directly with your insurance company if needed.

  • Can you help with the insurance claims process?

    We can't file the claim for you, but we document the damage thoroughly, provide a professional written estimate, and can speak with your adjuster to clarify the scope of work. Many of our storm-damage customers tell us this makes the claims process much smoother. 

  • How quickly can you get to my property after a storm?

    Response time depends on storm severity and call volume, but we prioritize hazardous situations (trees on structures, blocking roads, or entangled in power lines) first. During major storm events across the metro, we recommend calling as soon as it's safe to do so to get on our schedule.